Prosegur México

Prosegur México is the Mexican operation of the global Prosegur Group, providing integrated private security to small/medium businesses (PYMEs) and large enterprises across Mexico (retail, logistics, manufacturing, automotive, oil & gas, data centres, mining, ports). Its iSOC (Intelligent Security Operations Center) is a hybrid remote-vigilance monitoring centre where security operators connect live to client CCTV to inspect installations, run virtual patrols, and react to incidents per pre-agreed protocols. iSOC services include CRA (central alarm receiving station) signal reception, video verification of alarm signals, voice talk-down/announcement ("voceo"), alarm management, technical-signal handling, arm/disarm supervision, access control and authority dispatch, operating 24/7/365. The model is direct enterprise B2B (not wholesale/dealer); alarms also include real-time video transmission on activation and mobile guard dispatch.